Storm & Hail Damage Roof Repair in the Salt Lake Valley

Wind

• Missing shingles, or shingles visibly lifted and lying unevenly
• Ridge and hip cap displaced — usually the first casualty
• Creased shingles: a horizontal crease across the tab means the seal broke even if the shingle is still in place. This is real damage and it is claimable.
• Debris impact damage and displaced flashing

Hail

• Round bruises where granules are knocked off, soft to the touch, roughly the size of the stones
• Random pattern across all slopes — a uniform pattern usually indicates wear, not hail
• Dents in soft metal: gutters, vents, flashing, and window wraps are the easiest place to confirm hail from the ground
• Fresh granule accumulation at downspout outlets

Hail damage is frequently invisible from the ground and does not leak immediately — it shortens roof life by breaking the mat. That is exactly why insurers cover it and why claim deadlines matter.

1. 1

   Get it documented first

   We inspect and photograph before you file, so you know whether there is a real claim. Filing on a roof with no covered damage puts a claim on your record for nothing.

2. 2

   File with your carrier

   You file, not the contractor. Note the date of loss — carriers typically require it within a year, sometimes less.

3. 3

   Adjuster inspection

   We meet the adjuster on the roof and walk it together. This one step changes outcomes more than anything else, because damage that is not pointed out is damage that is not in the scope.

4. 4

   Scope and settlement

   The carrier issues a scope of loss and an initial payment, usually actual cash value with depreciation held back.

5. 5

   Supplements where warranted

   If the approved scope misses something legitimate — code-required ice-and-water, an extra layer, decking — we document it and submit a supplement.

6. 6

   Work, then recoverable depreciation

   We complete the work, submit final invoicing, and the carrier releases the held-back depreciation. You pay your deductible and nothing more.

After any significant weather event in the Salt Lake Valley, out-of-area crews canvass neighborhoods. Some are legitimate. Many are not, and the pattern is consistent enough to recognize.

• They knock immediately after the storm, often before your own carrier has issued guidance
• They claim to have "already noticed damage" from the street on a roof they have not been on
• They push a contingency agreement or "authorization" before providing any price
• The address on the paperwork is out of state, or a local address only registered weeks ago
• They offer to cover your deductible
• They will be gone before any workmanship warranty could ever be called on

The test is simple: ask how long they have held a Utah license under that name, and ask for three local references from more than two years ago.

If an inspection report does not touch most of this, it was a sales visit with a ladder.

• Shingle condition by slope — granule loss, curling, cupping, exposed mat, and blistering, noted per plane rather than as a single overall grade
• All flashing: walls, chimneys, skylights, and every penetration, with attention to whether it is original or was reused at a previous reroof
• Valleys — debris, wear-through, and whether they were cut or woven
• Pipe boots and vent collars, which crack before almost anything else
• Ridge and hip cap condition and fastening
• Fasteners — nail pops, back-out, and evidence of underdriven or overdriven nails
• Eaves, drip edge, fascia, and gutters, including evidence of past ice damming
• Attic, where accessible: daylight, active or historic moisture staining, insulation condition, and whether intake and exhaust ventilation are actually balanced
• Decking feel underfoot — soft spots and deflection between rafters
• Any prior repair work and whether it was done correctly